The role of the research department is to help other departments solve issues they don't know how to resolve. It's about providing insight into a specific issue and delivering actionable recommendations that can be used to solve the issue. The ability to tell a story with numbers and display data in a visual way is an essential skill for anyone wishing to work in research.

The Risk Management department is responsible for ensuring that the key risks of the organization are well managed and well understood. In this interview, Stéphane Geyres - Group Risk Manager at Reed Elsevier - provides some examples of emerging risks and discusses the changes that are happening in the publishing industry